Inherent requirements:

• Matric
• Minimum 2 years’ experience working as a payroll supervisor
• Experience in HR experience within an operations environment
• Experience in a shared service environment and solid understanding of HR cycles
• Experience with PAW and Paymatic (internal systems)
• Knowledge of tax rules and regulations
• Strong written and verbal communication skills (communicate with all levels of customers from assistants to Senior Executives)
• Able to effectively supervise team members and work as a member of that team and organize work activities for other members of that team
• Computer literate (MS Office)

Preferred requirements & skills:

• Relevant tertiary qualification in Bookkeeping / Accounting
• Demonstrated coaching or mentoring skills and problem-solving skills
• Strong customer service skills
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
• Strong time management skills
• Able to adapt to changing environment and support of multiple clients
• Analyse/interpret data and take appropriate action

Duties and responsibilities:

Ensure that all processes are executed appropriately and in a timely manner
• Operate as the subject matter expert and escalation point to resolve issues and continuously looks for improvements in operational processes and designs and implements those initiatives
• Optimize the contribution of the team through coaching, counselling and implements workable solutions to business issues and/or problems with minimum referral to management
• Conduct work planning, estimation and prioritization to optimize performance of team and works with Financial Accountant and Chief Financial Officer to define standards and reusable approaches for Payroll operations
• Effectively manages internal/external client relationships within own area of responsibility, and builds client relationships in the wider group or unit
• Prepares all necessary reports, so that all payroll and business objectives are measured and adhered to

Character traits:

• Pay attention to detail
• Honest
• Hardworking
• Analytically minded
• Well organised
• Good communication skills (both written and verbal)
• Deadline driven